Governmental bodies, at the Federal, State and Local level, are trying to modernize their services by updating their infrastructure, electronic communication is an area of utmost importance. Governmental quest for state-of-the-art processes requires a comprehensive communications system to be in place. This technological evolution is accompanied with the need for a robust mobile monitoring solution. Try MobileGuard FREE for 30 days
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Government and Mobile Compliance
The Federal Records Act was amended in November of 2014 and added new definitions for electronic messages. The amendment states, “The term ‘electronic messages’ means electronic mail and other electronic messaging systems that are used for purposes of communicating between individuals.” Such communications include SMS/MMS messages and mobile voice calls. Under the Freedom of Information Act these records must be retained and archived for public access as they are considered a public record. MobileGuard’s suite of products can help your organization meet the regulatory requirements regarding text message archiving.
MobileGuard's Government Solution
MobileGuard offers a variety of mobile Compliance solutions suitable for government entities. Numerous government clients already use MobileGuard’s patented compliance solution to record SMS/MMS messages as well as integrate with their already existing MDM solutions. MobieGuard’s “On-Premises” solution gives government agencies the ability to archive the necessary communications and store them within their own on-site servers to meet the necessary security and encryption protocols. While the “On-Premises” solution offers additional safeguards, it still provides for easy retrieval and e-discovery of archived messages by authorized administrators.
MobileGuard’s solutions for monitoring and archiving text messages, MMS, email, social media and mobile call (voice) recording help governments make the most efficient use of public funds. This is done by enhancing the capabilities of workers as well enabling better supervision. Many Governmental entities are required to capture and archive mobile communications under the Open Records law or other stated regulations. The mobile communication of officials becomes a matter of public record and must be available for inquiry and record.
Mobile compliance is a key issue for electronic communication within governments due to the inevitable presence of sensitive information. Government employees in almost every department, agency and organization use and/or communicate such information and the onus is on the government to ensure its security and make it available for the public. MobileGuard’s comprehensive archiving and monitoring system is designed to give government officials the ability to effectively communicate to their constituents, while preserving all data.